Privacy Policy

We take the privacy of our website visitors and customers very seriously and are committed to the protection and security of personal data from our website visitors and customers.

We use cookies on our website and will ask you to consent to our use of cookies when you first visit our website.

Our details

Newrooms (Methwold) Limited

The Workshops

Brandon Road

Methwold

Thetford

IP26 4RJ

We are registered in England and Wales under registration number 7616015.

You can contact us:

  • by post, to the postal address given above
  • by telephone on 01366 727417
  • by email on

 

What personal data do we collect and how do we use it

We may collect the following personal data provided to us by you:

  • name and contact details including phone numbers and email address;
  • site address and contact details if applicable;
  • card payment details if applicable.

We may process your personal data that has been given to us in the course of:

  • providing services to you;
  • communicating with you;
  • processing a card payment for services provided;
  • ensuring the security of our services;
  • maintaining backups of our databases;
  • record keeping and billing.

The lawful basis for this processing is that processing is necessary for the performance of a contract between you and us or taking steps, at your request, prior to entering into a contract.

Our website www.newroomsdesign.co.uk incorporates privacy controls which affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive any direct marketing communications and limit the publication of your information.

We use cookies on our website www.newroomsdesign.co.uk and will ask you to consent to our use of cookies when you first visit our website where you can opt in and opt out.

We may process information about your use of our website using our analytics tracking system for the purposes of analysing website use. This may include:

  • IP address;
  • geographical location;
  • browser type and version;
  • operating system and referral source;
  • length of visit, page views and website navigation paths;
  • timing, frequency and pattern of your website use.

The lawful basis for this processing is our legitimate interests in monitoring and improving our website and services. The tracking software we use is Google Analytics.

We do not use your personal data for marketing purposes including direct marketing.

Sharing your personal data

We may disclose your personal data (name and contact details) as reasonably necessary to suppliers and sub-contractors for the purposes of providing our services to you. For example, to make a delivery or provide a sub-contracted service.

We do not share or sell your personal data to any third parties for marketing purposes including direct marketing.

Retention and deletion of your personal data

We retain your personal data for a minimum of seven years after the completion of services provided for the purposes of identifying the service that we provided to you, in order to answer any queries or complaints about our service to you and for operational and compliance obligations.

You can request a copy of the information we have for you here: Data Access Request
You can request to delete your information via the form on the contact page.

Your access to and control over your personal data 

If you wish to contact us regarding the personal data that we hold either to:

  • request a copy of personal data that we hold;
  • request that inaccurate personal data is rectified;
  • request that personal data is blocked, erased or destroyed where we have no need to keep for legal or compliance purposes;
  • to object to processing of your personal data where we have no need to keep for legal or compliance purposes.

Please email contact us using any of the data provided in our details at the beginning of this policy.

Resources and Further Information

 

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues www.ico.org.uk. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

 

Amendments

We may update this policy from time to time by publishing a new version on our website.

Last updated May 29th 2018

©2018 newrooms | Legal Information | Privacy Policy